Shipping & Policies


Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 7 - 30 business days
  • North America : 7 - 21 business days
  • Europe : 7 - 21 business days
  • Australia, New Zealand and Oceania : 7 - 30 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Wholesale availability

Wholesale orders are available,contact us for details

Custom and personalised orders

Custom order available .The price of the dress depends on the complexity of sewing, materials and production time.

Please note,that even custom size dress should be with measurements not bigger than size 18

Sizing details

Our dresses fit American Size Chart, but may differ slightly from the charts of other productions,so please check your size according to our size chart before buying.

If you have problems with the choice of size,please contact us for help.

For individual size dress, please send us photos of measurements on your figure, according instructions that we will send you on your request.

Care instructions

Care recommendations : Hand wash at a temperature not exceeding 30 degrees Celsius or dry cleaning with using perchlorethylene. Do not use machine dryers.ironing is individual for each dress,check with designer.

Production time

Usually we need 20 - 50 days to create dress ,depends on workload.

So please specify the production time of your dress before placing an order.


Since all our dresses are made to order, we accept to return/exchange dresses , only if:

Design or fabric are not the same that we discussed

Measurements of the dress are not answering to your size (measurements you gave us)

In this case, you have to contact us within 3 days of delivery and ship back package within 7 days.